Office Policy

Unlike doctor’s offices, which can schedule many appointments at the same time, dentists can only schedule one patient at a time.  If you do not show up to your appointment the office sits idle and not only do you not receive your needed treatment but someone else is denied.  If you must cancel please give our office 48 hours notice.  It gives the office an opportunity to schedule another patient in that time slot.  With this in mind, please read and understand the following appointment guidelines.

If you do not show up for your appointment (without notification) your account will be charged $25.00 which must be paid prior to your next appointment. If you do not show up a second time you will be asked to seek treatment in another office.(we would still see you for emergencies for up to 30 days while you find another office).

WE UNDERSTAND THAT SITUATIONS ARISE THAT MAKE IT IMPOSSIBLE TO MAKE YOUR APPOINTMENT.  PLEASE GIVE 48 HOURS NOTICE IF YOU MUST CANCEL. THIS GIVES SOMEONE ELSE AN OPPORTUNITY FOR YOUR SLOT.

Our office does not bill.  For our non-insurance patients payment is expected at the time of service.  We accept cash, check, Visa, Master Card and Discover.  We also participate with many dental plans.  This means that we will accept a check from the insurance company on your behalf for your treatment.  Insurance plans will cover procedures anywhere from 50% to 100%.  Some plans have deductibles and some will not cover certain procedures.  These percentages and guidelines are established by your group/employer and the insurance company and have nothing to do with  our dental office fees.  With this knowledge please understand the following financial guidelines.

You are responsible for any deductibles and co-payments at the time of service.  We will not bill for deductibles and co-payments.  We accept cash, check, Visa, Master Card and Discover. If you are undergoing major treatment and cannot pay at the time of treatment we work with a Dental Care Credit company so your payments can be made over time – and in many instances interest free. Click below for more information.

If you have any further questions regarding our office policies please do not hesitate to ask someone in our office.

Make an appointment today…….You’ll smile because of it.
Phone: (610) 583-3454